Payment Information
Simple, clear and secure checkout.
At ThinkCove, checkout should feel just as considered as the play that comes after it. Here you can understand how payments work, what to expect during checkout and what to do if you ever need assistance.
Available payment options are shown directly during checkout.
Never send complete card or sensitive payment credentials by email.
Play with confidence
A straightforward path from cart to playtime.
When you are ready to place an order, continue from your cart to checkout. The payment methods currently available for your purchase will be presented there automatically.
Available options may vary depending on your location, order details, device and the payment services currently available through checkout.
Before submitting your order, review your billing information, shipping details, products and total carefully. Once the order is successfully placed, keep your order confirmation for reference.
Made for family moments
Thoughtful play
Curious minds
Joyful discovery
What to expect at checkout.
Payment information should be easy to understand. These are the key things to know before completing your ThinkCove order.
Available payment methods
The payment methods available for your purchase are displayed directly at checkout. Choose from the options shown there and follow the on-screen instructions.
Payment authorization
Your card issuer or payment provider may perform an authorization or verification step before approving the transaction.
Billing information
Enter your billing information carefully and make sure it matches the information associated with your selected payment method.
Care in every step
Protecting your payment details.
Payment details should only be entered through the official ThinkCove checkout experience. We will never ask you to send complete card credentials through an email, contact message or ordinary text field.
Three simple steps.
A clear checkout experience helps you review the important details before completing your ThinkCove purchase.
Review your cart
Confirm your selected toys, games and quantities before continuing to checkout.
Enter your information
Provide the requested contact, delivery and billing information carefully.
Complete payment
Select one of the available payment methods shown at checkout and follow the instructions provided.
A few useful answers.
If you still need assistance after reviewing these answers, our team is available through the ThinkCove contact page.
Which payment methods can I use?
The payment options currently available for your order will be displayed during checkout. Because availability can vary, your checkout screen is the most accurate place to view your current options.
Why was my payment not approved?
A payment may not be approved for several reasons, including incorrect billing information, additional verification requirements or a decision made by your payment provider or card issuer. Review the information entered and contact your provider if you need more details about a declined transaction.
Can I send my card details to customer support?
No. Please never send complete card numbers, security codes, passwords or other sensitive payment credentials through email, phone messages or our contact form.
What if I placed an order but cannot find my confirmation?
First check the email address used during checkout, including your spam or junk folder. If you still cannot locate the order confirmation, contact ThinkCove and provide your name, email address and any order reference you have. Do not include full payment credentials.
Can available payment options change?
Yes. Available payment options may depend on your location, order, device and the payment services currently available through checkout. Always rely on the options presented on your checkout screen.
We are here when you need us.
If you have a question about an order or payment, contact ThinkCove and provide the information needed to identify your order. Please keep complete card and payment credentials private.